ALL CALLS ARE RECORDED FOR TRAINING PURPOSES. WHEN BOOKING YOUR FLOORING OR CARPETS IN A MINIMUM 50% DEPOSIT IS REQUIRED AND FULL BALANCE TO BE PAID ON THE MORNING OF YOUR JOB BEING CARRIED OUT. WE ALSO OFFER A FITTING SERVICE FOR CUSTOMERS WHO WANT IT. YOU ARE UNDER NO OBLIGATION TO HAVE YOUR PRODUCTS FITTED. ALL FITTERS ARE THIRD PARTY AND SELF EMPLOYED, THEY ALSO CARRY THEIR OWN INSURANCE. ALL PAYMENTS ARE PAID DIRECT TO THE FITTER  ONE YOU'RE HAPPY WITH THE WORK THAT HAS BEEN CARRIED OUT. WE CANNOT ACCEPT PAYMENTS ON BEHALF OF THE FITTERS. ALL FITTERS WILL ISSUE YOU WITH A RECEIPT FOR  THE COST OF THE FITTING AS THEIR SERVICE IS SEPERATE TO OURS. ALL BEDS ARE BESPOKE AND MADE TO ORDER IN THE DESIGN, COLOUR, MATERIAL AND SIZE YOU WANT AND FOR THIS REASON ARE NON REFUNDABLE. ALL ORDERED ITEMS ARE NON REFUNDABLE.